Ottawa Valley Tours Issues Covid-19 Travel Alert
To Our Valued Customers:
Our Head Office is currently closed to the Public until May 20, 2021 due to the Government mandate. Please contact us by telephone or email and we will get back to you. We look forward to seeing you soon.
Ottawa Valley Tours wants to assure guests we are available to answer any questions regarding upcoming travel. Please call us at 613-723-5701, by email at email@example.com, or you can contact your travel professional.
Recommendations are to follow the normal precautions you would apply for any travel. Wash your hands often with soap and water for at least 20-seconds or use an alcohol-based hand sanitizer that contains 60% – 95% alcohol and avoid touching your eyes, nose or mouth with unwashed hands, and follow the guidance by the authorities.
Ottawa Valley Tours continues to closely monitor the information provided by the World Health Organization, Centres for Disease Control, and the Government of Canada to ensure the safety and security of our customers and our employees.
We are constantly assessing the situation carefully and we will communicate any updates as the need arises.
Thank you for your understanding and patience.
When should I make a reservation?
We recommend you book as early as possible. Some tours tend to fill up very quickly.
How do I make a reservation?
You can contact our reservations department at 613.723.5701 or 1.800.267.5288 or your local travel agency.
How much of a deposit do I have to pay to book on one of your tours?
We require a $100.00 deposit plus optional Cancellation/Trip Interruption insurance at time of booking. Air packages and “No Fly” Cruises require a $950.00 deposit plus optional Cancellation & Trip Interruption Insurance at time of booking.
Do you offer Travel Insurance?
We highly recommend the purchase of Travel Insurance to protect You and Your Travel Investment. We offer a selection of Cancellation & Trip Interruption Insurance and Medical insurance options through Manulife. Our agents will provide you with all the options.
Do you assign seats?
Seats are assigned as per the date you make your reservation on Ottawa Valley Tours. The earlier you book the closer you will be to the front of the coach.
How many pieces of luggage am I allowed to take?
You can take 1 large suitcase and 1 small carryon on our tours.
Do you offer a senior discount?
We offer a 5% Early Booking bonus if you book and pay in full at least 60 days prior to departure. Excludes One Day Tours, Air Packages and “No Fly” cruises.
What type of payment do you accept?
We accept Cash, Debit, Cheque, Visa or Mastercard.
If I am travelling alone do I have to pay a single supplement?
We offer single rates for all our tours.
When will I receive my travel information?
We send out the travel information 2 weeks prior to departure with your pickup time, hotel name and telephone numbers and seat number for our tours.
Can I leave my car at any of your pickup locations?
We have no reserved parking at any of our pickup locations. You would be leaving your vehicle at your own risk. We recommend arriving by taxi or have a relative or friend drop you off and pick you up.